Cancellation Policy – Cubbycoo
At Cubbycoo, we understand that you may change your mind after placing an order. Our Cancellation Policy is designed to make this process simple and transparent.
Order Cancellation Before Shipping:
-
You can cancel your order before it is shipped without any charges.
-
To cancel, please contact us immediately via:
-
📧 kairoticecom@gmail.com
-
☎️ 8725007727
Once the cancellation is confirmed, your payment (if any) will be fully refunded to the original payment method within 5-7 business days.
-
Order Cancellation After Shipping:
-
Orders cannot be cancelled once dispatched from our warehouse.
-
If you still do not wish to accept the delivery, please refuse the package at the time of delivery. Return shipping charges will apply and original shipping fees will not be refunded.
-
Refunds (if applicable) will be processed only after we receive the returned item in its original condition.
Important Notes:
-
Customized, pre-assembled, or special order products cannot be cancelled once confirmed.
-
Refund timelines depend on your payment mode and bank processing.
-
Original shipping and COD charges are non-refundable.
For any assistance regarding cancellations, please reach out to our Customer Care team at:
📧 kairoticecom@gmail.com | ☎️ 8725007727
