You can easily place an order by browsing our website, selecting the desired product, and completing the checkout process with your delivery and payment details.

Yes, you can cancel your order before it is shipped. Once dispatched, cancellation is not possible. To request cancellation, contact us at kairoticecom@gmail.com or call 8725007727 immediately.

Delivery typically takes:

• Metro Cities: 3-5 working days
  

Other Locations: 5-7 working days You will receive tracking details once your order is shipped.

We offer free shipping on all prepaid orders above ₹499. Orders below this amount may have a standard delivery charge displayed at checkout.

If you receive a damaged, defective, or wrong product, you can request a replacement within 48 hours of delivery. An unboxing video is mandatory for processing such requests. Email us at care@cubbycoo.com with order details and proof.

Due to hygiene reasons, the following items cannot be returned or replaced:

• Breast Pumps
  
• Feeding Bottles, Sippers, Teethers
  
• Potty Seats, Bathers, Infant Wear
  

Oral & Nail Care Items, Brushes, Combs, Bibs, Napkins

Once your order is dispatched, a tracking link will be sent via SMS/Email. You can also track your order by logging into your Cubbycoo account.

Yes, COD is available for select locations. Additional COD charges may apply based on your pincode.

To request a replacement or exchange, please contact us within 48 hours of receiving the product and share the order number, photos, videos, and invoice copy at care@cubbycoo.com. Our team will guide you through the process.

You can reach us via:
📧 kairoticecom@gmail.com
☎️ 8725007727
🕒 Support Timings: Mon-Sat, 10 AM – 6 PM